PRIVACY STATEMENT
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TerrasPro, with registered office at Achtmeilaan 7, 3550 Heusden-Zolder and with company number BE0742676738 (hereinafter: "COMPANY") attaches great value and importance to your privacy and the secure processing of your personal data when using the TerrasPro.be website. We want to protect the data of visitors to our website (hereinafter: "Visitors") from loss, leaks, errors, unauthorized accesses and any other unlawful processing.
We will therefore process your personal data only in accordance with the European Regulation of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter: "AVG") as well as the Law of July 30, 2018 on the protection of natural persons with regard to the processing of personal data.
With this Privacy Statement, TerrasPro wants to inform you as a data subject, within the meaning of the AVG, about the processing operations and provide you with conclusive information, among other things, about the types of personal data we collect about you, where we get the data from, how we use the data we collect about you, how long we keep your data, to whom we may disclose this information, and your rights regarding the processing of your personal data.
TerrasPro wishes to inform you that the provision of certain mandatory personal data is a necessary condition for the provision of our services. In the absence of the aforementioned personal data, the services cannot be offered by TerrasPro.
Where necessary, we will ask you, the data subject, for informed, free, unambiguous and specific consent to carry out certain processing operations.
It is possible that our privacy policy may be subject to adjustments and changes in the future. These will be made clear in our Privacy Statement. It is therefore up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated and should be the subject of a new consent, if required.
The current statement was last updated on 04/11/2022.
2. WHO PROCESSES PERSONAL DATA?
Controller(s):
Within the framework of this privacy statement, which deals with the conclusion of a contract with TerrasPro and the use of WEBSITE, TerrasPro is to be considered the data controller, since in this context TerrasPro alone, or in cooperation with others, determines the purpose and means of processing your personal data.
You can always reach us by using the contact information below:
- TerrasPro
- Achtmeilaan 7, 3550 Heusden-Zolder
- BE0742676738
- info@terraspro.be
- terraspro.be
Processor(s).
As part of its services to you, TerrasPro may need to provide personal data to third parties.
In order to allow you to make optimal use of the functionalities of the website, your personal data may be provided to providers of these functionalities. This provision of personal data is strictly limited to what is necessary for offering these functionalities. You can always be informed of the recipients upon request.
3. WHAT IS PERSONAL DATA?
Personal data is any information about identified or identifiable natural persons.
An identifiable person is considered to be a natural person who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characterizing the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
4. WHAT PERSONAL DATA ARE PROCESSED?
TerrasPro undertakes to comply with the general legal principles governing the processing of personal data when processing personal data.
Thus, TerrasPro in particular, in application of the principle of minimum data processing, will process only those data that are strictly necessary for the purposes, as defined in this privacy statement.
A list of categories of personal data that may be processed through your use can be found here:
Personal identification information;
Company data
Electronic identification data.
5. FOR WHAT PURPOSES ARE YOUR PERSONAL DATA PROCESSED
TerrasPro processes your personal data in order to correctly provide the services you have requested or received, as well as to offer the functionalities of the website correctly and intuitively and, where necessary, to respond appropriately to your requests. TerrasPro also processes your personal data in order to provide you as a Visitor to the website with a safe, optimal and personalized user experience.
The processing of personal data of Customers and Visitors is primarily for the following specific purposes:
Allowing us to contact you in response to your specific request through the contact form or via email;
To customize the website to your specific use of it;
The improvement of our services;
To answer your questions if you ask them by phone, through the contact form on the website or by e-mail;
To contact as part of a selection and recruitment process;
To allow us to perform static analysis;
To prevent fraud and abuse.
When using our Website, data are additionally collected for static purposes. Such data are necessary to optimize the use of the Website.
The Visitor often provides the personal data himself to TerrasPro and can thus exercise a certain control over its accuracy and minimization. Should certain data be incorrect or incomplete, TerrasPro may decide to suspend certain functionalities pending completion or correction.
6. WHO HAS ACCESS TO YOUR INFORMATION?
Your information will be shared only within TerrasPro. In principle, your information will not be shared with third parties unless:
You have given explicit permission to do so;
This is necessary for conducting our business;
This is necessary to properly execute the agreement with TerrasPro ;
We are legally obligated to do so to the government and/or authorities
We do not share your personal data with third parties for purely marketing purposes.
7. RETRANSMISSION OUTSIDE THE EUROPEAN ECONOMIC AREA?
Your personal data is stored exclusively within the European Economic Area.
8. YOUR RIGHTS AS A DATA SUBJECT
8.1. Guarantee of compliance with principles specific to the processing of personal data
TerrasPro only processes your personal data:
In accordance with the purposes as herein provided or in a manner not inconsistent with this original purpose;
In a proper, lawful and transparent manner where the processing, as the case may be, is supported by the following legal grounds:
Consent: personal data are processed after your consent.
Legitimate interest: the personal data can be processed if it is in the legitimate interest of TerrasPro as a company, insofar as your personal interests do not outweigh this.
Agreement: the processing of personal data is necessary for the performance of the agreement with TerrasPro.
Legal obligation: the processing of personal data must be done so that TerrasPro can fulfill its legal obligations.
In a manner proportional to the stated purpose;
In a proper way;
Basically during a period equal to five (5) years after the last activities on the website or five (5) years after the execution of the agreement;
In cases determined by law, during period equal to the statutory retention period;
In a manner that includes adequate safeguards against unauthorized access, unlawful processing and/or accidental loss or damage.
8.2. Right of access
Any Customer or Visitor who satisfactorily proves his or her identity shall have the right to obtain from TerrasPro confirmation as to whether or not personal data concerning him or her are being processed and, if so, to access the personal data.
In doing so, you have the right to receive information about the purposes of processing, the categories of personal data being processed, the recipients of the personal data, the (criteria to determine the) period (to be) during which your personal data will be stored and the rights you can exercise in accordance with the AVG.
If you wish to exercise your right of access / rectification / erasure, TerrasPro will comply with this within one (1) month after receiving the request and only if this right exists on your behalf. The request is made by registered mail or by sending an e-mail to: EMAIL
Personal data that is incomplete or inaccurate may be corrected or deleted at any time. You may exercise your right to correction by providing a supplemental statement to TerrasPro. TerrasPro will act on this within one (1) month of receiving the supplemental statement.
In addition, you have the right to have your personal data erased by TerrasPro without unreasonable delay. You can only exercise this right in the following cases, which COMPANY will assess:
When your personal data are no longer needed for the purposes for which they were collected or processed;
When you withdraw your consent and no other legal basis exists for the processing;
When objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;
When personal data have been processed unlawfully;
When your data must be deleted in accordance with a legal obligation.
8.3. Right to restriction of processing / right to object.
You have the right to obtain from TerrasPro a restriction on processing if any of the following apply:
You dispute the accuracy of the personal data;
The processing of TerrasPro is found to be unlawful and you do not want erasure of the personal data, but you want a restriction on the processing;
TerrasPro no longer needs your personal data for processing purposes, but you still need it for the establishment, exercise or support of a legal claim;
TerrasPro should assess the presence of the grounds for erasure of personal data and during this period.
You also have the right to object to the processing of your personal data at any time due to reasons related to your specific situation. TerrasPro will then cease processing your personal data unless TerrasPro can provide compelling legitimate grounds for processing your personal data that outweigh your right to object.
In addition, you have the right not to be subjected to individualized and fully automated decision-making where this has legal consequences or where such a decision could significantly affect you. However, you can always intervene in such decision-making yourself or request human intervention.
Finally, you have the right to object to the processing of personal data for direct marketing at any time.
If you wish to exercise your right to object/restriction of processing, TerrasPro will act on it within one (1) month of receiving the request. The request is made via registered mail or via mail to: EMAIL
8.4. Right to data portability.
You have the right to obtain the personal data provided to TerrasPro in a structured, common and machine-readable form. In addition, you have the right to transfer this personal data to another controller when the processing of your personal data is based solely on your consent.
If you wish to exercise your right to data portability, TerrasPro will act on it within one (1) month of receiving the request. The request is made via registered mail or via mail to: EMAIL
8.5. Right to oblivion
Whenever you have rightly requested TerrasPro to rectify, erase or further limit the processing of your personal data, TerrasPro will inform each recipient of this personal data, unless this proves impossible or would involve an unreasonable effort. You may also receive information about these recipients at any time.
8.6. Right to withdraw your consent / right to complain
You always have the right to withdraw your consent. The withdrawal of consent does not affect the lawfulness of the processing based on the consent prior to its withdrawal. In addition, you have the right to lodge a complaint regarding the processing of your personal data by TerrasPro with the competent supervisory authorities.
If you wish to withdraw your consent or exercise your right to complain, TerrasPro will act on your request within one (1) month of receiving it. The request is made via registered mail or via e-mail to: EMAIL
8.7. Right to information and transparency
When exercising your rights, TerrasPro will always act in accordance with the AVG and thus provide all information required by the AVG in a concise, transparent, understandable and easily accessible form which you will receive in plain language.
The time limits for responding to your requests may be extended in exceptional circumstances, including the complexity/multitude of your requests, and TerrasPro will notify you of such extension and the reason for such extension within one (1) month of receiving your request.
8.8. Right to file a complaint
TerrasPro strives to process your data securely and lawfully. If you nevertheless find that something goes wrong or that your personal data is being processed unlawfully or incorrectly, please do not hesitate to contact us at EMAIL
You also have the right to file a complaint with the supervisory authority, being the Belgian Data Protection Authority:
Data Protection Authority
Press Street 35, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
Home Citizen | Data Protection Authority
9. SECURE PROCESSING
TerrasPro recognizes that personal data security is an essential component of data protection.
Therefore TerrasPro takes appropriate technical and organizational measures to protect your personal data from destruction, loss, alteration, unauthorized processing or unauthorized access in order to prevent misuse.
10. COOKIES
During the use of the website, so-called "cookies" may be placed on your storage in order to remember certain choices made by the returning Visitor or to offer you certain functionalities.
For more information, please refer to our statement on cookies, available on the website.